Agents Call: 800-700-9113


Inside Claims Management:

  • Claims Best Practices

Better, faster claims service.

Our Claims Services Department uses an innovative set of tools to handle your clients’ claims fairly, promptly, and efficiently. These tools provide rapid action after a claim is reported, which means you know that whenever one of your clients has a workers’ compensation claim, that it will be promptly and efficiently serviced.

Claims Reporting Center available 24/7 – Our network of experienced, workers’ compensation claims professionals execute prompt three-point contact with the physician, employer and injured worker to help control claims costs.

Managed Care Services:

  • Selected cases evaluated by Nurse Care Managers upon claim inception to facilitate appropriate medical care.
  • Provider Network development and management.
  • Utilization Review by experienced health care professionals.

Dedicated Subrogation Resources that compare favorably against the National Association of Subrogation Professionals 2005 benchmark study. Current year-to-date gross recoveries as a percent of total paid: EMPLOYERS (2.69%), Regional Carriers (2.05%), Primary Writers (2.17%).

Fraud Prevention Specialists – EMPLOYERS' Fraud Investigations Department operates a comprehensive Anti-Fraud Program that discourages individuals from attempting to commit fraud and pursues the criminal prosecution of those who will not be deterred.

Loss Control – Through results-oriented services, EMPLOYERS strives to help policyholders reduce accident frequency and severity. Through assisted worksite safety assessments, the potential for loss can be identified, leading to improved safety performance, a paramount goal for any business.

We continue to look for ways to expand services for our small business insurance policyholders. Please feel free to contact our Customer Service Center for more information.

State regulations determine the availability and restrictions on some programs. Contact your local Sales Executive or Field Underwriter for program availability.