Better, faster claims service.
Our Claims Services Department uses an innovative set of tools to handle your clients’ claims fairly, promptly, and efficiently. These tools provide rapid action after a claim is reported, which means you know that whenever one of your clients has a workers’ compensation claim, that it will be promptly and efficiently serviced.
Claims Reporting Center available
24/7 – Our network of
experienced, workers’ compensation claims professionals
execute prompt three-point contact with the physician, employer and
injured worker to help control claims
costs.
Managed Care Services:
- Selected cases evaluated by Nurse Care Managers upon claim inception to facilitate appropriate medical care.
- Provider Network development and management.
- Utilization Review by experienced health care professionals.
Dedicated
Subrogation Resources that compare favorably
against the National Association of Subrogation Professionals 2005
benchmark study. Current year-to-date gross recoveries as a percent of
total paid: EMPLOYERS (2.69%), Regional Carriers (2.05%), Primary
Writers (2.17%).
Fraud
Prevention Specialists – EMPLOYERS'
Fraud Investigations Department operates a comprehensive Anti-Fraud
Program that discourages individuals from attempting to commit fraud
and pursues the criminal prosecution of those who will not be deterred.
Loss
Control – Through results-oriented
services, EMPLOYERS strives to help policyholders reduce accident
frequency and severity. Through assisted worksite safety assessments,
the potential for loss can be identified, leading to improved safety
performance, a paramount goal for any business.
We
continue to look for ways to expand services for our small business
insurance policyholders. Please feel free to contact our
Customer
Service Center for more information.
State
regulations determine the availability and restrictions on some
programs. Contact your local Sales Executive or Field Underwriter
for program availability.
