Insurance claims management services

Claim Services

Our 24/7, multi-lingual claim reporting center provides prompt service to injured employees while our Claim Adjusters help you control your claim cost by working with the injured worker and physicians to help evaluate and administer the appropriate care.

How to Report a Claim

(First Report of Injury)

Keeping workers safe on the job is one of our main priorities. But when a workplace injury happens, we want you to receive the care you need quickly and efficiently, helping you get back on your feet and back on the job.

EMPLOYERS® offers two convenient phone numbers that are available 24/7 to report a claim with less paperwork. Both are staffed with individuals fluent in both English and Spanish, with accommodations for other languages.

*For injuries or illnesses that require immediate assistance from Emergency Services please call 911*

EMPLOYERS Injured Employee Hotline

  • For reporting of a new work-related injury or illness when the injured/ill employee has not yet received medical treatment.
  • Access to registered nurses who are specially trained to provide nurse triage and medical guidance.

1 (855) 365-6010

Customer Service Center

  • For reporting of a new work-related injury or illness when the injured/ill employee has already received medical treatment.
  • Injured employees who have not yet sought medical treatment will be transferred to our Injured Employee Hotline (IEH) and provided the IEH phone number.

1 (888) 682-6671

Workers' Compensation Claim Management Checklist

Filing a workers’ compensation claim as soon as possible – ideally within 24 hours of the injury – is important. Filing a claim quickly sends a positive message to the injured employee that he or she is valued. Delayed filing can jeopardize a claim investigation, increase the cost of the claim and increase the potential for litigation.

Get the Checklist for Filing a Workers' Comp Claim

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Find a Pharmacy

EMPLOYERS Pharmacy Benefit Management program offers access to Point of Sale and Mail Order Pharmaceuticals. We utilize prospective, concurrent and retrospective clinical protocols, along with a drug formulary designed specifically for workers’ compensation injuries and diseases. To see your pharmacy information and providers, please select from the list below, the state in which your injury occurred.

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Find a Medical Provider

To obtain provider information in your area, please select from the list below, the state in which your injury occurred.

Request a Quote

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Copyright © 2020 EMPLOYERS. All rights reserved.

EMPLOYERS®, America's small business insurance specialist®, EACCESS®, PrecisePay® and Employers Insurance Company of Nevada® are registered trademarks of EIG Services, Inc. Employers Holdings, Inc. is a holding company with subsidiaries that are specialty providers of workers' compensation insurance and services focused on select, small businesses engaged in low-to-medium hazard industries. The Company operates throughout the United States, with the exception of four states that are served exclusively by their state funds. Insurance is offered through Employers Insurance Company of Nevada, Employers Compensation Insurance Company, Employers Preferred Insurance Company, Employers Assurance Company and Cerity Insurance Company, all rated A- (Excellent) by the A.M. Best Company. Not all companies do business in all jurisdictions. See www.employers.com and www.cerity.com for coverage availability.