Our 24/7, multi-lingual claim reporting center provides prompt service to injured employees while our Claim Adjusters help you control your claim cost by working with the injured worker and physicians to help evaluate and administer the appropriate care.
Keeping workers safe on the job is one of our main priorities. But when a workplace injury happens, we want you to receive the care you need quickly and efficiently, helping you get back on your feet and back on the job.
How to Report a Claim (First Report of Injury)
EMPLOYERS offers two convenient phone numbers that are available 24/7 to report a claim with less paperwork.* Both numbers are staffed with individuals fluent in both English and Spanish, with accommodations for other languages.
EMPLOYERS Injured Employee Hotline
- For reporting of a new work-related injury or illness when the injured/ill employee has not yet received medical treatment.
- Access to registered nurses who are specially trained to provide nurse triage and medical guidance.
Customer Service Center
- For reporting of a new work-related injury or illness when the injured/ill employee has already received medical treatment.
- Injured employees who have not yet sought medical treatment will be transferred to our Injured Employee Hotline (IEH) and provided the IEH phone number.
*For all injuries or illnesses that require immediate assistance from Emergency Services please call 911.
Workers' Compensation Claim Management Checklist
Filing a workers’ compensation claim as soon as possible – ideally within 24 hours of the injury – is important. Filing a claim quickly sends a positive message to the injured employee that he or she is valued. Delayed filing can jeopardize a claim investigation, increase the cost of the claim and increase the potential for litigation.