How to Report a Claim
(First Report of Injury)
Keeping workers safe on the job is one of our main priorities. But when a workplace injury happens, we want you to receive the care you need quickly and efficiently, helping you get back on your feet and back on the job.
EMPLOYERS® offers two convenient phone numbers that are available 24/7 to report a claim with less paperwork. Both are staffed with individuals fluent in both English and Spanish, with accommodations for other languages.
*For injuries or illnesses that require immediate assistance from Emergency Services please call 911*
EMPLOYERS Injured Employee Hotline
- For reporting of a new work-related injury or illness when the injured/ill employee has not yet received medical treatment.
- Access to registered nurses who are specially trained to provide nurse triage and medical guidance.
Customer Service Center
- For reporting of a new work-related injury or illness when the injured/ill employee has already received medical treatment.
- Injured employees who have not yet sought medical treatment will be transferred to our Injured Employee Hotline (IEH) and provided the IEH phone number.
Workers' Compensation Claim Management Checklist
Filing a workers’ compensation claim as soon as possible – ideally within 24 hours of the injury – is important. Filing a claim quickly sends a positive message to the injured employee that he or she is valued. Delayed filing can jeopardize a claim investigation, increase the cost of the claim and increase the potential for litigation.