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Services for Injured Workers

Keeping workers safe on the job is one of our main priorities. But when a workplace injury happens, we want you to receive the care you need quickly and efficiently, helping you get back on your feet and back on the job. We offer a number of valuable resources for those who have been injured at work and require information. If you have questions or need information not accessible from this page, please call the EMPLOYERS Customer Service Center at 1-888-682-6671.

Claim Services

Our 24/7, multi-lingual claim reporting center provides prompt service to injured employees while helping you control your claim cost by working with the injured worker and physicians to help evaluate and administer the appropriate care.

Injured Employee Hotline

EMPLOYERS is pleased to introduce the Injured Employee Hotline, a hotline that is available to policyholders 24 hours a day, seven days a week and is staffed by registered nurses specially trained to provide medical guidance over the phone for new work-related injuries or illnesses. This service is available to injured or ill workers who have not yet received medical treatment.

InsurCard®

Sign up for InsurCard and receive your workers' compensation payments on a reloadable EMPLOYERS Mastercard® Debit Card.

Pharmacy Benefits
& Medical Provider Locator

Obtain provider and pharmacy benefits information for your area.

Report a Claim

EMPLOYERS offers two convenient phone numbers that are available 24/7 to report a claim with less paperwork.

Return to Work Program

EMPLOYERS offer an Off-Site Transitional Duty Program that provides short-term work assignments for employees who have temporary medical restrictions that cannot be accommodated by their employer.

FAQs

Find answers to frequently asked questions related to claims and resources available to injured workers.

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