Installment fees will be included on billing invoices generated for policies with effective dates of April 1, 2018 and thereafter.
The fee is $5 per installment ($3 for policyholders with Florida locations).
No. Installment fees are only charged when invoices are generated.
- Policyholders can enroll in Automatic Payments through our EACCESS Policyholder Portal (click here for instructions on how to enroll in Automatic Payments).
- Policyholders can pay off their balance in full.
- If the estimated annual premium is paid in full with the policyholder’s first payment, no installment fees will be assessed.
- Note that if the estimated premium balance is paid in full at any time, no future installment fees will be assessed.
- Policyholders can elect a different payment plan option.
- 100% down payment plans carry no installment fees.
- Quarterly pay plans will have fewer installments vs monthly payments, resulting in less installment fees.
You must contact your Underwriter. If you do not know who your Underwriter is, please contact your Territory Manager for help.
No. You cannot enable Automatic Payments for your clients. Policyholders must enable Automatic Payments themselves through the EACCESS Policyholder Portal.
No. Automatic Payments can only be enabled through the EACCESS Policyholder Portal. Policyholders can register for the portal by visiting employers.com/eaccess.
No. Installment fees are not applied to Final Audit invoices.
No. Installment Fees are considered an administrative fee, not premium, thus are not commissionable.
No. Installment fees are considered an administrative fee, not premium, thus installment fees have no impact to the financial metrics of your book of business with EMPLOYERS.
- An email blast to policyholders with known email addresses on file.
- Notification message on our EACCESS Policyholder Portal.
- A phone message on our policyholder Service Center call line.
- Mail stuffer in every policyholder’s billing invoice for the first year after the introduction of installment fees.
The Automated Clearing House system is an electronic network for financial transactions in the United States. The ACH system processes large volumes of credit and debit transactions and can include: direct deposit, payroll and vendor payments.
You may have an ACH block placed on your account by your bank to protect you from fraud. To remove this block, you will need to contact your bank to ensure ACH payments are enabled from EMPLOYERS Company ID 2650555445.
Refer to the bottom of your check for your routing and account number. In the event that the account and/or routing number(s) do not match the check provided, we will default to the numbers on the voided check you provide.
You can email ACHEnrollment@employers.com requesting this service and we will follow-up with an email from DocuSign.
DocuSign is a company that provides electronic signature technology to facilitate the execution of documents and contracts.
You will receive your ACH Authorization Form via email from DocuSign (docusign.net). In the email, click the “Review Document” button to start the signing process. Follow the DocuSign alerts and step-by-step instructions that will guide you through the signing process. You will need to attach a voided copy of your company’s check and a copy of your company’s current W9. Note that your W9 form must be the December 2014 version from the IRS. By clicking on the attachment icon located on the bottom left corner of the form. Both items should be attached as one document. Forms received without a copy of your check and current W9 will not be processed. Once you’ve finished filling out all required information, click “Finish” and the document will be sent to EMPLOYERS for processing.
EMPLOYERS will not charge a fee for ACH transactions. Receiving commission payments online via ACH is a free service to you.
Yes, EMPLOYERS prefers to pay commissions via ACH. However, if you wish to continue receiving your commission payment via check, there is no need to return the ACH enrollment forms.
Checks will be printed the 15th of each month and mailed out the 16th of the month.
Printed checks and ACH commission payments will go out on the 16th of the month or the following business day when the date falls on a weekend or holiday.
In an effort to create a better experience for our agents, we are now consolidating the earned commissions of all four underwriting companies: Employers Compensation Insurance Company, Employers Insurance Company of Nevada, Employers Preferred Insurance Company, and Employers Assurance Company into one payment.
Your commission statement can be accessed by logging into EACCESS with your user credentials, and clicking “Book of Business” and selecting the “Agency Documents” tab. If you do not have a user name and password for EACCESS, you can create an account by contacting your Territory Manager or Agency Management at email@example.com to begin the registration process.
Go to employers.com and then click on the EACCESS button. At the login screen, enter your user name (email address) and click the “Forgot My Password” link. Then follow the prompts to reset your password.
You will be able to access commission statements online for your agency dating back to January 2017.
Yes, your commission statement is now available in both Excel and PDF formats.
You can view the commission statement for other Agency Codes you are assigned by using the dropdown at the top of the EACCESS “Book of Business” page and selecting the code for the Agency you are trying to access. After you have selected your Agency Code, click “Agency Documents.”
Contact your assigned Territory Manager or Agency Management at firstname.lastname@example.org to update your agency contacts that have permission to view commission statements.
Anyone in your agency can have access to online commission statements in EACCESS as long as they have been set up in the system with the commission role. There is no limit to the number of people that can view commission statements, but we recommend limiting access to a select group of authorized personnel.
Your prior month commission statement will be available in EACCESS beginning the 3rd day of the following month.
Please email email@example.com or call Agent Services at 800-700-9113.
The Book of Business tab lists all accounts and associated policies written by the agency. In addition, the information can be sorted by active year or previous years.
Policy Documents can be found by selecting an agency code from the Policy Document Viewer on your dashboard. A separate screen will render and allow you to download policy documents at the agency level. You can also use the search function to search for a document by policy number within the agency you selected.
EACCESS is intuitive and designed to be efficient. As appetite-related data is entered by an agent into EACCESS, the information is instantly analyzed. If the system discovers that the application does not fit within EMPLOYERS' appetite, a message will display notifying you that the submission has been declined.
The "Detach Option” expands the viewing area to allow for an improved reading experience.
It could be a browser compatibility issue. For example, if you are using Internet Explorer, your Compatibility View Settings might be preventing you from viewing buttons, tabs, etc. Please perform the following steps to resolve this issue:
- In Internet Explorer, click on the Tools menu tab on the top right corner.
- Select Compatibility View Settings from the list.
- Remove employers.com if displayed in the Compatibility View Settings list, as shown below.
- Uncheck the ‘Display all Websites in Compatibility View’ box.
If you have additional questions, your Territory Manager should be your first point of contact.
- For policies that are on a payment plan, the total collectable amount is the estimated annual premium plus state assessments.
- For policies that are on a payroll reporting plan, the total collectable amount is the total premium billed to date.
- Once the final audit has been completed on a policy, the total collectable amount is the total earned premium plus assessments.
In most cases, this error displays when you used a saved bookmark (favorite) to navigate to the EACCESS login page. When bookmarking EACCESS, there are a few additional steps needed. Follow the steps below to easily and correctly add EACCESS to your browser's favorites (Instructions listed are for Internet Explorer).
- From the employers.com homepage, click "EACCESS: Agent Login".
- Select "Favorites" in the drop-down menu, click "Add to favorites...".
- In the pop-up window, select "Add".
- Select "Favorites" in the drop-down menu, then right click on the newly created bookmark and click on "Properties".
- In the pop-up window, replace the URL with: https://eaccess.employers.com/Portal
- Click the "OK" button.