EMPLOYERS® Launches Coventry/NT24 Hotline to Help Florida Small Businesses Manage Work-Related Injuries and Illnesses
Program Provides Policyholders with 24/7 Access to Registered Nurses for Medical Guidance
RENO, Nev.—Sept. 10, 2014— EMPLOYERS®(NYSE: EIG),America’s small business insurance specialist®, has launched Coventry/NT24, a 24-hour hotline staffed by registered nurses who are specially trained to provide medical guidance over the phone for work-related injuries or illnesses. Coventry/NT24 is staffed by English- and Spanish-speaking nurses with accommodations available for other languages and is available to EMPLOYERS workers’ compensation policyholders in the state of Florida.
Injured workers or their supervisors can access this new service by calling a toll free hotline to report new work-related injuries or illnesses. Nurses will recommend an appropriate level of care, such as self-care or referral to a medical provider, based on the employee’s reported symptoms.
This value-added service provides policyholders with various benefits which may include:
- Immediate access to registered nurses using national guidelines to assist with assessing an injured employee’s medical needs
- Reduction in unnecessary medical provider office and emergency room visits
- Immediate reporting of injury with no paperwork to complete
“When work-related injuries or illnesses occur, knowing how to respond is critical. The Coventry/NT24 hotline provides EMPLOYERS policyholders with a valuable tool to promote the well-being of their most important asset, their employees,” said Barry J. Vogt, senior vice president, chief claims officer, EMPLOYERS.
Added Vogt, “In addition to immediate access to professional medical guidance, Florida policyholders may also experience a decrease in claims costs by using this service. Coventry/NT24 is another example of EMPLOYERS’ commitment to delivering value to our customers by continuously enhancing the user experience and increasing ease of doing business.”
To learn more about Coventry/NT24 please call 1-888-682-6671.
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About Employers Holdings, Inc.
EMPLOYERS® and America’s small business insurance specialist® are registered trademarks of EIG Services, Inc. Employers Holdings, Inc. is a holding company with subsidiaries that are specialty providers of workers’ compensation insurance and services focused on select, small businesses engaged in low-to-medium hazard industries. The Company operates throughout the United States, with the exception of four states that are served exclusively by their state funds. Insurance is offered through Employers Insurance Company of Nevada, Employers Compensation Insurance Company, Employers Preferred Insurance Company, Employers Assurance Company and Cerity Insurance Company, all rated A- (Excellent) by the A.M. Best Company. Not all companies do business in all jurisdictions. See employersstage.wpengine.com and www.cerity.com for coverage availability.